Customer feedback

Customer reviews

These representative customer comments cover setup, playback stability, simultaneous viewing and support. The simplest way to assess the service on your own connection is to request a free trial.

“I completed the setup on my Samsung Smart TV in ten minutes by following the guide. The picture is clear and playback has stayed stable.”

Yassine — Lyon

“I used the trial before choosing the annual plan. Support answered quickly when I asked about using Ethernet.”

Camille — Nantes

“Two screens at home can play different programmes at the same time. The six-month plan offers good value for our use.”

Sofiane — Strasbourg

“I appreciate that there is no automatic renewal, so there is no surprise charge when the plan expires.”

Nadia — Toulouse

How reviews are collected

Feedback comes from support conversations and subscriber messages. It illustrates common situations and is not presented as a global score. Results also depend on your connection and device, so review device compatibility and the setup guides.

A question before you decide?

Contact the team through the contact page. Subscriptions are covered by the 30-day refund policy under the published terms.